Very much happy with this tripod. Small, lightweight but very sturdy. I don’t have to worry about anything
I returned this product and the company (HEIPI) received it/ yet still did not refund me or let Shopp about the return, i emailed their customer service multiple times (they are based in China) so they barely get back to me, respond accordingly, or help me at all… disappointing service completely.
Thank you for your feedback, and I’m sorry for the trouble this has caused.
After receiving your email, we promptly arranged the refund for your order. Our system shows that the amount was deducted from our account on July 25th. If you haven’t received the funds, it might be due to the installment payment method with Shop Pay. Unfortunately, we’re unable to directly resolve this issue ourselves.
We’ve reported the situation to Shop Pay and are currently waiting for their response.
It’s just ok. Not really a fan of this tripod, and feel like it’s a waste of money. I do not recommend.
Great. Exactly what I was looking for. Everything I need. Compact and light weight, perfect for adventure!
Muy bueno la verdad que tener varios trípodes en uno a ese tamaño es genial, estoy muy feliz con el.
Es liviano, compacto, y podés tenér un pequeño trípode con soporte para celular, otro grande y ponerle otra Zapata, es genial.
Si tuviera que pedirle algo más, me hubiese gustado que el pan o paneo se pudiera hacer desde arriba de la bola, y no desde abajo. De esa forma se conseguiría poder hacer fotos panorámicas sin una Zapata de nivelación. Creo que ese sería un acierto para futuras actualizaciones
Excellent tripod, easy quick release super light totally recommend to a professional photographer to a beginner
Solid solid solid product
And the packing / presentation just looks top top quality.
Excellent quality. Love this tripod. Also, the company was very responsive to me. I can’t recommend them, and the tripod, highly enough.
Love my Heipi travel tripod. I bought an extra Heipi ball head too!
good customer service ;
Messages are replied quickly ;
recommended ;
Support continues to drive better products
Fantastic tripods for the money. Built incredibly solid. Very small and light. However, they don’t suit me and my needs. At first I thought having small, compact but sturdy tripods would be beneficial to me. But in the end, they have 5 latches which take much longer to open and adjust than my current tripods which only have 2 latches. Also, as sturdy as they are, I still feel more comfortable leaving my equipment on my bigger, heavier tripods. Therefore, I will be returning these.
Thank you Heipi for making such a wonderful product. I know many people will love these!!
Delivered after more than 3 months after ordering and many e-mails asking where is my order. Tripod is not so light but quality is good. I would choose not this one after all
I have a Peak Design tripod and the HEPI is actually better; however, it took about 5 months to get one. Absolutely love it so far!
First impressions, the unboxing experience is incredible and the tripod seems very well built. A must have.
Received a shipping notice on 7/5 (14 days ago) and tracking data shows it has been stalled in Flushing NY since 7/8 (11 days ago). I have not been able to get any explanation of what is going on in spite of several emails to Heipi.
Hello! Thank you for your feedback. It's possible that the slow delivery was due to the transportation process, but we have checked and it shows that the package has been signed for.
Currently, we have upgraded our delivery logistics in the United States, and the estimated delivery time is now 7-10 business days. Thank you for your understanding! If you have any further questions, please feel free to contact us anytime.
- The packaging was nice. Little use of plastic except for the bag over the tripod.
- The tripod seems to be very well-built. It is far lighter than my Manfrotto 190 aluminum which is nearing the end of its life with various components that need replacing.
- The ball head was the most disappointing part of the tripod. I could not get the plate to lock into the top of the ball head per the instructions. I could also not get it to mount to my camera properly because of my lens converter, which has a separate mount that gets in the way. I also saw a friend struggle with locking his camera to the ball head. It seems to be more complicated than it needs to be. And while I could get it to lock partly with my existing Arcatech plate, it was able to slide around. At any rate, I had planned on using my existing Arcatech ball head and plates since I know they work well.
- Locking and unlocking the tripod legs is a little cumbersome. I wish that it would have been a twisting system. I am curious about the durability of the plastic parts (could have been metal).
- The tripod-within-a-tripod system works very well and is a clever design.
I've not used a sandbag holder before, but the plastic bit to hold a sandbag looks to be incredibly tiny.
- The spiked feet are nice! I appreciate the clever design of tucking it into the feet of the tripod when you don't need to use them.
- The instructions were very well laid out. It's a lot to fit in and while it seemed overwhelming at first, it wasn't difficult to get the tripod set up and going.
Overall, the HEIPI tripod is a good deal for something that's carbon fiber and fairly well built, especially for the price. I do worry about component degradation over time and how they can be serviced. I typically want something to last at least 5-10 years before replacement and I've been lucky so far on most of what I own. I can't wait to take this tripod out on some long trips in the coming weeks!
Ordinato tramite sito web agli inizi di marzo con indicazione di spedizione stimata per giugno. La mail di conferma di spedizione del prodotto mi è arrivata il 30 giugno quindi entro il mese (al limite). La consegna è avvenuta entro i 7/12 giorni lavorativi come comunicato al momento dell'ordine. Il cavalletto si presenta solido e ben ingegnerizzato, la testa a sfera si blocca perfettamente e sopporta tranquillamente la mia attrezzatura, anche nella configurazione più pesante (Nikon D850 + 70-200 2.8 con holder e filtri da 150mm). Fortunatamente il bloccaggio è compatibile con tutte le staffe a L (con attacco arca swiss) che utilizzo sulle mie reflex. Sono molto soddisfatto del prodotto per cui è valsa la pena la lunga attesa.